Articles tagged with: Yougov

Over Half of O2 Customers Accuse Firm of Lack of Updates During UK Network Outage

A network failure last week -- believed to be caused by a new Ericsson database - led to almost 8 million O2 customers experiencing a 24-hour outage across the UK and Ireland. The UK's second largest mobile phone network (after Everything Everywhere) acted quickly in order to restore services, getting the network up and running within 24 hours. more

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BlackBerry Satisfaction Takes a Hit Following Global Outage

Following BlackBerry's recent blackout, yougov conducted a survey amongst BlackBerry owners to understand how the outage affected them (if at all), changed their opinion of the brand, and future considerations on expecting to get a BlackBerry in future. more

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European Consumers Still Wary of High Roaming Costs - Survey

EU roaming regulation is having little impact on consumers' mobile usage habits while abroad, according to a survey carried out by yougov on behalf of roaming service provider MACH. Although 56 percent of respondents with a mobile phone stated that they were aware of the rules regarding roaming, 77 percent of these said that it had made no difference to how they used their mobile phone when travelling abroad. more

Related Tags: roaming, mach

Just One-Third of Smartphone Owners Consider Nokia for an Upgrade

Only a third of existing smartphone owners would consider a Nokia product when they next change their handset, reports a yougov survey. This is down on 46% who would have considered Nokia as an upgrade option last December. On top of that, only ten percent of smartphone owners expect to purchase a Nokia, a drop of nine percent over the last six months. more

Related Tags: nokia, nokia,, option, apps, UK

T-Mobile tops mobile broadband survey two quarters in a row

T-Mobile UK says that its Mobile Broadband service has been rated highest in more categories than any other mobile network operator in an independent yougov survey of 2,083 mobile broadband users. This latest survey also reveals T-Mobile's Mobile Broadband network coverage is most highly rated by consumers, a reflection of the investment T-Mobile has made in this area. The poll also found T-Mobile was best in a range of customer-centric categories, including getting connected, ease of use and installation, billing and was ranked joint first for customer services. more

Related Tags: t-mobile-uk, mobile-broadband, 3g, dongles, billing, UK

Orange UK Cuts Mobile Data Download Costs

Orange UK has sharply reduced the cost of its basic mobile data package - which the network operator says is aimed at small business users. The current tariffs of £5.00 for 10MB and £6.38 for 250MB have been swept away with a single £4.25 tariff which offers 500MB of data downloads. more

Related Tags: orange, mobile-data, social-networking, tim, UK

T-Mobile UK Tops Mobile Broadband Survey

T-Mobile's UK Mobile Broadband service has topped an independent yougov survey of 1,958 respondents that have mobile broadband. Conducted in January 2009, the results rank T-Mobile first in nine of 13 categories that include critical assessment factors such as reliability, speed, network coverage, connectivity and value for money. more

Graduates missing a trick by not including mobile communication skills on CVs

Research commissioned by T-Mobile UK has revealed that most graduates possess strong mobile communication skills which are of considerable value to SMEs, and yet many are omitting this information from their CVs. more

Men on a Romantic Date Hate Competition from a Woman's Mobile Phone

Paying more attention to your mobile phone than to your opposite number on a first date is one of the best ways for a woman to ensure there won't be a second date, suggests a poll of single Brits. Men are over four times as likely as women to name such behaviour their biggest turn-off on a first date -- according to a poll of 541 singletons conducted by yougov on behalf of Craigslist, the free classified ads website. more

Related Tags: personal, andrew, option, UK

Nearly Half of Brits Would Switch Operators to Avoid SMS Spam

Research commissioned by anti-spam firm, Cloudmark has shown that 66% of UK mobile phone users have been victims of spam, with the number of 18 to 24 year olds targeted as high as 75% - the highest percentage of any age category. more