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Articles tagged with: U.s. Cellular
US Cellular To Restate Prior Periods,Maintains Fiscal Year Guidance"
US Cellular Corp. on Monday said it plans to restate financial results for the 2002 through 2005, including quarterly information for 2004 and 2005, and the first and second quarters of 2006 to correct its accounting for prepaid forward contracts. more
Related Tags: securities-and-exchange-commission, chicago
VoIP and Video are Potentially the Most Attractive Next Gen Wireless Services
According to primary market research by Lucent Technologies, businesses and consumers are willing to pay a premium for next-generation mobile high speed data services such as voice over IP (VoIP), interactive video and video sharing. Lucent surveyed USA consumer mobile phone users and enterprise communications technology decision makers to determine which applications and services would be of most interest on emerging advanced mobile high-speed broadband networks such as those based on 3G technologies such as CDMA2000 1xEV-DO Revision A and HSPA. more
Related Tags: text-messaging, hspa, voip, cdma2000, 1xev-do
Data Services Driving Up American ARPU
Overall spending for wireless service has increased significantly from 2004 as customers continue to try new non-voice service offerings such as text messaging and games/music file downloads, according to a new J.D. Power and Associates Study. During the past three-year period, the average monthly wireless bill has increased a full US$11 -- from US$55 in 2004 to US$66 in 2006. The increase in monthly spending comes mainly from a rise in overall wireless usage, new reported product/service uptake in data and text messaging, added FCC regulation for 911 calls and WNP (Wireless Number Portability) fees, and new state/local service taxes. more
Related Tags: text-messaging, alltel, customer-care, qwest, j.d.-power-and-associates, fcc, 911, j.d.-power
Call Quality Affected as More Subscribers Make Calls Indoors
The percentage of wireless calls being made and received inside buildings, such as at home and work, now exceeds those made outside, impacting the overall rate of customers experiencing a wireless call quality problem, according to a J.D. Power study. The study measures the number of problems experienced with wireless call quality on a semi-annual basis. Call quality is based on seven customer-reported problem areas that impact overall carrier performance. They are: dropped/disconnected calls; static/interference; connection on first try; voice distortion; echoes; timely voice mail notification; and timely text message notification. more
Related Tags: alltel, j.d.-power
Telephone & Data,US Cellular Unit File 1Q Reports With SEC"
WASHINGTON -(Dow Jones)- Telephone & Data Systems Inc. and its U.S. Cellular Corp. unit Friday filed their much-anticipated quarterly reports for the first quarter ended March 31. more
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Cingular Wireless To Impose Surcharge On Older Phones
NEW YORK (AP)--About 4.7 million Cingular Wireless subscribers with older phones will have to pay US$5 extra each month as the company tries to prod them to get new handsets so it can devote its entire network to one type of signal. more
Related Tags: seattle, at&t, at&t-wireless, verizon-communications, cingular, analog, federal-communications-commission
US Cellular Reports Quarterly Profits Surge
US Cellular has reported service revenues of US$738.7 million for the fourth quarter of 2005, up 11 percent, as restated, for the comparable period one year ago. The company recorded operating income of US$71.6 million during the quarter, up 86% compared to the fourth quarter of 2004, as restated. Net income was US$42.5 million. more
Related Tags: alltel, us-cellular, retail-stores
Customer Satisfaction With Wireless Rising
Overall customer satisfaction with US wireless service providers has increased significantly from 2005 as customers react to new service offerings and aggressive pricing strategies, according to the J.D. Power and Associates 2006 U.S. Wireless Regional Customer Satisfaction Index (CSI) Study. The study measures customer satisfaction based on 42 specific service-related measures grouped into six key factors that impact overall wireless carrier performance. They are (in order of importance): call performance and reliability (26%); customer service (17%); service plan options (17%); brand image (14%); cost of service (14%); and billing (12%). Carriers are ranked across six regions in the United States: Northeast, Mid-Atlantic, Southeast, North Central, Southwest and West. more
Related Tags: j.d.-power-and-associates, j.d.-power
Call Quality Problems Declined for a 2nd Consecutive Year
The overall rate of customers experiencing a wireless call quality problem has declined for a second consecutive year, with reported problems per 100 calls (PP100) reaching the lowest level since the inaugural study in 2003, according to a J.D. Power report. The study, now in its fourth year, measures the number of problems experienced with wireless call quality on a semi-annual basis. Call quality is based on seven customer-reported problem areas that impact overall carrier performance. They are: dropped/disconnected calls; static/interference; connection on first try; voice distortion; no echoes; no immediate voice mail notification; and no immediate text message notification. more
Related Tags: j.d.-power
Telephone & Data, US Cellular To Delay 3Q Results Release"
CHICAGO -(Dow Jones)- Telephone & Data Systems Inc. and U.S. Cellular Corp. will further delay reporting third-quarter results so they can complete previously disclosed restatements. more
Related Tags: securities-and-exchange-commission, universal-service-fund