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Articles tagged with: Tesco and O2
Vodafone Sees Loss of UK Market Share and Lower ARPUs
The UK added over 3m new mobile connections during 2008, to take the total base to 75.75m, equivalent to 124% penetration. The market is one of the most competitive in Europe, if not the world, with five established MNOs and several MVNOs, of which the most successful are Virgin and the increasingly ambitious tesco. more
Related Tags: virgin-mobile, mvno, vodafone, orange, hutchison-3g-uk, t-mobile, iphone, ict, eu, arpu, 3g, , tim, h3g, lte, 3m, UK
Tesco Expanding UK Mobile Phone Business
The UK's dominant grocery retailer, tesco is to expand the number of its in-store "phone shops" which promote its own-brand MVNO products. The company is reported to be aiming to have 100 of its phone shops by the middle of next year, up from around 50 at the moment. more
Related Tags: , prepay, mvno, tim, gsm, UK
UK Records Second Lowest Market Growth Ever
The UK mobile market saw annual growth drop 0.3pp year on year to 4.4%, the second lowest figure ever recorded. In real terms, annual net additions stood at 3.15m, down slightly on the 3.21m recorded in the prior twelve months. Quarterly net additions totalled 0.97m, taking the total connection base to 74.07m and penetration to 121.5% at the end of Q3. more
Related Tags: orange, t-mobile, arpu, vodafone, lte, UK
UK Q2 '08 Market Update - Hutchison Tops for Quarterly Net Additions
Having seen its first net loss for over two years in Q1, the UK mobile market was back on course in Q2 with a net gain of 0.39m, slightly higher than the 0.38m recorded in Q2 07. The total customer base stood at 71.05m at the end of the quarter. Annual net additions totalled 3.34m, up from 3.23m a year earlier, while on a proportionate basis annual growth stood at 4.9%, just below the 5.0% recorded for the prior twelve month period. more
Related Tags: orange, t-mobile, vodafone, seven, hutchison, UK
UK 3G Mobile Users Passes 10 Million Mark
In Q1 08, the UK mobile customer base saw its first quarterly decline for two years, shedding 119k customers to finish the quarter on 70.67m. This is equivalent to a penetration rate of 116.0%. The losses were widespread, with O2, T-Mobile, Virgin and tesco all suffering net declines. A similar range of companies also lost customers in Q1 07, but in that quarter a strong performance from Vodafone (723k net additions) ensured that the total customer base grew; in Q1 08, however, the highest figure for net additions was OrangeĆ's 114k. Hutchison gained 75k and Vodafone 41k, but O2 lost 79k, T-Mobile 71k, Virgin 68k and tesco 100k. more
Related Tags: orange, t-mobile, w-cdma, hutchison, UK
Tesco Mobile Tops PrePay Customer Care Rankings
The UK's tesco Mobile ranks highest in customer satisfaction with pre-pay mobile telephone service for the first time, while Virgin Mobile ranks highest among contract mobile phone customers for a second consecutive year, according to a J.D. Power and Associates report. more
Related Tags: virgin-mobile, j.d.-power-and-associates, recycling, 3, seven, j.d.-power, UK
UPDATE: Telefonica O2 Chief Executive Steps Down
LONDON -(Dow Jones)- Telefonica's mobile phone arm, O2 Europe, Thursday announced the departure of its long-term Chairman and Chief Executive Peter Erskine, replacing him with Matthew Key, currently Chief Executive of O2 UK. more
Related Tags: deutsche-telekom, steve-jobs, telefonica, bt-group, bt, telefonica-o2, california
Tesco Mobile Lowers European Call Costs Ahead Of EU Deadline
..2.comCompany Web site: http://www.tescomobile.com-By Daniel Thomas, Dow Jones Newswires; 44-20-7842-9264; dan.thomas@dowjones.com(END) Dow Jones Newswires " more
Related Tags: european-commission, european-union, text-messages
UK - O2 Continues to Lead, but Vodafone Coming Back into Contention"
The first quarter of 2007 has produced divergent performances from the UK's leading operators. Two of the five network operators saw a drop in customer numbers, while one of the two large MVNOs had the same experience. The clear winner in the quarter was Vodafone, which produced an increase of over 600k, but the winner over a one year's view was quite clearly O2, helped, in part, by the growing success of the tesco Mobile MVNO. A total of 533k new connections were made in the quarter, to take the UK total to 67.5m and 111% penetration.
Virgin Mobile Tops UK Customer Care Report
Virgin ranks highest in customer satisfaction for its mobile telephone service in both the pre-pay and contract service sectors, according to a J.D. Power report. The study, now in its 10th year, measures the customer satisfaction of pre-pay and contract customers with the UK's leading mobile network providers. Overall satisfaction for pre-pay providers is measured based on performance in six factors: image; offerings and promotions; call quality/coverage; cost; handset; and customer service. Satisfaction in the contract segment includes the additional factor of billing. more
Related Tags: text-messages, j.d.-power, ringtones