Articles tagged with: Telus and J.d. Power

Canadian Networks Make Substantial Customer Satisfaction Improvements

Customer satisfaction with contract and prepaid wireless service providers in Canada has increased substantially during the past year, according to a J.D. Power report. They report that SaskTel Mobility ranks highest in customer satisfaction among contract service providers, while Virgin Mobile ranks highest among prepaid providers. LG is the highest-ranking mobile phone brand. more

Related Tags: virgin-mobile, mts, sanyo, number-portability, battery, sasktel, virgin, fido


SaskTel Mobility and Virgin Mobile Rank Highest in Canadian Customer Satisfaction Study

Canada's SaskTel Mobility, a regional operator in Saskatchewan, ranks highest in customer satisfaction with contracted wireless service, while Virgin Mobile, which is new to the Canadian market, ranks highest in pre-paid service, according to the J.D. Power and Associates 2005 Canadian Wireless Customer Satisfaction Study. Samsung ranks highest in satisfying customers with wireless handsets. more

Related Tags: virgin-mobile, j.d.-power-and-associates, sasktel