Articles tagged with: Tellme

Smartphone Users Prefer to Talk than Type to Use their Handset

A study released today reveals that smartphone users are more inclined to buy a device that offers them the ability to push one button, say what they want and get it. The research, conducted by Sanderson Studios for tellme Networks, a Microsoft subsidiary, shows that 75 percent of people would choose a smartphone that allows them to compose a text message, search the Web or dial a contact simply by speaking, rather than by typing or using a touch screen.  more

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Microsoft's Tellme Unveiling Upgrades in Speech Services

Amid the recession, Microsoft's Tellme unit just had its best quarter. The reason, Tellme executives say, is because the company's interactive voice response systems can save companies money and improve customer service and satisfaction. more

Related Tags: ivr, contact-centre, call-centre, microsoft

Pizza Dominates Mobile Directory Enquiries

tellme Networks has published the results of a nationwide survey of US adults about consumer phone behavior and attitudes. The study, conducted by Harris Interactive, uncovers key generational differences and similarities in Directory Assistance use among Millennials (Age 18-28), GenXers (Age 29-40) and Boomers (Age 41-60). The study shows that the businesses people search for on the phone - from where to eat, to where to shop, to what to do [ clearly reflect the varied needs and tastes of different demographic groups and lifestyle segments. more

Related Tags: text-messaging, retail-stores, harris

AT&T continues to prepare for GSM and GPRS in America

AT&T Wireless continued laying the groundwork for offering GSM/GPRS services later this year, by announcing relationships that will provide new applications and services for a variety of devices. AT&T Wireless has announced that it will work with Accenture, Compaq Computer, MDSI, Siebel Systems, and it has entered into a letter of intent to work with tellme Networks, to provide customers with a voice interface for accessing information. To increase the number of customer applications available for its GSM/GPRS network, AT&T Wireless will expand its existing Data Developers Program to allow developers to adapt current applications for use on the company's GSM/GPRS network. AT&T Wireless invites developers to join at http://www.attws.com/business/developers." more

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