Articles tagged with: T Mobile Germany and Asc Telecom

T-Mobile Germany Improves Call Center Performance

Germany based ASC telecom has signed a framework contract with Deutsche Telekom for the delivery of software for improving quality as well as optimizing processes of all Telekom inhouse call centers. The framework contract covers the planning, projecting, delivery and implementation of ASC's quality management software for more than 10,000 call center agents at 33 locations as well as the education of agents, trainers and supervisors.  more

Related Tags: deutsche-telekom, call-center, telekom, Germany