Articles tagged with: Smartphones and J.d. Power

LG Tops Traditional Phone User Satisfaction Ranking

..ates reports. The studies measure customer satisfaction with traditional wireless handsets and smartphones across several key factors. In order of importance, key factors in examining traditional wireless handsets are operation (30%); physical  more

Related Tags: j.d.-power-and-associates, iphone, lg, apple, gps, personal, sony, landline, battery, operating-system

Rising Popularity of Smartphones Drives Higher Mobile Phone Satisfaction

As smartphones and feature-rich mobile phones continue to grow in popularity, customer satisfaction with wireless phones has increased, despite higher costs for handsets and service, according to a J.D. Power report.  more

Related Tags: sony-ericsson, iphone, smartphone, samsung, apple, apple, gps, ericsson, lg, palm, rim, battery

Apple Ranks Highest in Business Wireless Smartphone Customer Satisfaction

..port. The study, now in its second year, measures business customer satisfaction with wireless smartphones -- defined as mobile phones offering advanced capabilities and personal computer-like functionality -- such as a BlackBerry or Treo. Ove more

Related Tags: wi-fi, microsoft, iphone, smartphone, samsung, motorola, apple, apple, bluetooth, gps, blackberry, hands-free, personal, battery, apple-iphone, operating-system, USA