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Articles tagged with: Smartone
GSM coverage expanded to tallest building
Hong Kong's smartone Mobile says that its GSM coverage has been expanded to cover the interior the city's tallest building, the Two IFC. The building is the third tallest building in the world. Two IFC's mobile network coverage extends to all office floors and public areas including shopping arcades, restaurants, hotel, cinemas, podiums, car parks in basement levels, all lifts, staircases, management office and utility/facility rooms.
Related Tags: ifc
Customer care goes cross border in Asia
Hong Kong's smartone has announced its collaboration with China's Guangdong Mobile (part of China Mobile) on extending customer services for all customers travelling between Hong Kong, Macau and Guangdong Province. If smartone's Hong Kong and Macau customers lose their SIM cards while roaming in Guangdong Province, they can go to designated Guangdong Mobile's sales and customer service centers for immediate SIM card replacement and resumption of roaming service. more
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Mobile operators react to Pneumonia outbreak
Hong Kong's smartone Mobile has ordered all its retail staff to wear masks to help prevent the spread of the Atypical Pneumonia (SARS) infection in Hong Kong. The company has also increased the intensity of their shop's daily cleaning and "sterilization". smartone says that it takes these preventive measures in response to the guidelines issued by the Hong Kong Retail Management Association and in support to the call made by the Health, Welfare and Food Bureau. more
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BT sells Hong Kong mobile stake
The BT Group has agreed to sell its 21% stake in Hong Kong's GSM network, smartone for US$132 million. The price works out at US$1.09 per share, and is about a third of the US$3.20 that BT paid for the stake in April 1999. The sale is to Hong Kong's Sun Hung Kai Properties (SHKP) and brings their holding to just under 51%. more
Related Tags: bt-group, bt, sun
3G call made between Malaysia and Hong Kong
Ericsson has made the first international 3G mobile-to-mobile call in Malaysia. The international 3G mobile-to-mobile call was made via Ericsson's 3G mobile system in Malaysia to smartone Mobile Communications's 3G network in Hong Kong. more
Picture messaging launched in Hong Kong
smartone has launched the first capture-and-send-anywhere MMS-enabled service in Hong Kong - picturemail. smartone customers can create their own unique multimedia messages, combining picture, voice and text, with a MMS CameraPhones and send to anyone they want. more
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Convergys buys bankrupt billing company
Convergys Corporation has purchased the business and assets of the bankrupt Scottish firm, TelesensKSCL, a subsidiary of TelesensKSCL of Cologne, Germany, from the receivers. Receivers were called in on June 26, 2002, by the Royal Bank of Scotland, at the request of the Board of Directors of TelesensKSCL. more
Related Tags: customer-care, convergys
Hong Kong network to refund roaming deposits
The Hong Kong based GSM network, smartone has decided to remove the international roaming bar for all its customers, no longer requiring them to request the service before traveling overseas. The company will also be returning all the deposits it has collected from those subscribers who were required to make them before being allowed to make international calls. The decision to refund the deposits will cost smartone a total of US$12.8 million. more
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Inter-operator MMS demonstration in China
Ericsson, along with China Mobile and Hong Kong's smartone have demonstrated carrier interoperability of Multimedia Messaging Service (MMS), using an Ericsson T68i handset. The inter-operator demonstration was presented in Guangzhou, China. The demonstration fully displayed the capabilities of various MMS applications including Inter-operator MMS functionality. more
Related Tags: csl
GPRS roaming hub for Asia created
Aicent says that it has commenced GPRS Roaming Exchange (GRX) services with a group of leading mobile operators, creating the largest GPRS roaming network in the Asia Pacific region. more
Related Tags: mobileone, indosat, gsm-association, far-eastone, singtel