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Articles tagged with: Seven and T Mobile
T-Mobile USA Tops Customer Care Survey
..that handle the process less efficiently, according to a J.D. Power report. Now in its seventh year, the semi-annual study provides a detailed report card on how well wireless providers service their customers in three point-of-contact methods more
Related Tags: lte, verizon-wireless, verizon, alltel, customer-care, j.d.-power, billing,
T-Mobile Tops Mobile Download Benchmark Tests
..measurements are performed not earlier than 11am and not later than 11pm, seven days a week. Since testing began, T-Mobile has achieved a 12% improvement in web browsing reliability and download speeds have increased by more than 40%. Emin Gur more
Related Tags: t-mobile-uk, mobile-broadband, benchmarking, laptop, testing, email, mobile-broadband-network, music, UK
Mobile Tariff Price Cuts Drive Bullish Growth in Germany
..from 2.33m in Q3 07, while annual net additions reached 12.53m - the highest figure for almost seven years. In proportionate terms, annual growth stood at 13.6%, up 1.1pp compared to the prior twelve months. Q3 was the fourth successive quarter more
Related Tags: arpu, vodafone, o2, danger, churn, Germany
Almost Half of British Mobile Users Shun Internet on their Mobiles
.. handsets, according to a report by price comparison website, moneysupermarket. Eighty-seven percent of the population now have access to 3G networks and almost three-quarters of mobile users (72%) have internet capabilities on their mobile, y more
Related Tags: google, iphone, apple, apple, vodafone, o2, UK
Four out of Seven Small US Networks Lost Customers in Q3
..bile operators; there will be no networks of between 7m and 30m customers. There are currently seven networks with fewer than 7m but more than 0.25m customers, although if AT&T's plan to buy Centennial is successful, there will only be six re more
Related Tags: metropcs, verizon, alltel, qwest, bell, ntelos, cincinnati-bell, cincinnati, seven-networks,
UK Q2 '08 Market Update - Hutchison Tops for Quarterly Net Additions
..Mobile was down 0.25m. This took T-Mobile's total retail customer base back into seven figures with an end-quarter total of 9.996m. Vodafone retained its second place with 16.46m as Orange failed to capitalise on its rival's loss, adding just 1 more
Related Tags: orange, vodafone, tesco, o2, hutchison, virgin, UK
Customer Service Hold Times for Mobile Phone Customers Reach an All-Time High
..ing an average of seven minutes before speaking with a representative. The 2008 Wireless Customer Care Performance Study-Volume 2 is based on responses from more than 11,000 wireless customers who contacted their provider's customer care d more
Related Tags: verizon-wireless, verizon, alltel, customer-care, j.d.-power-and-associates, j.d.-power, mp3,
Former T-Mobile Employee Held Over Copper Cable Thefts
..isitioning supplies for the network operator's tower infrastructure. Over the following seven months he placed excessive orders for copper cable and sold the surplus to a Tampa recycling company. According to the arrest report, T-Mobile held a more
Related Tags: t-mobile-usa, t-mobile-usa, texas, recycling, police, florida, tower,
PrePay Subscribers Prefer Flat-Rate Tariff Plans
.., the study measures customer satisfaction with current prepaid wireless service across seven key factors. In order of importance, they are: call quality (24%); company image (19%); cost of service (17%); account management (15%); initial activ more
Related Tags: metropcs, virgin-mobile, driving, j.d.-power, virgin,
Homeless Man Living on Roof of T-Mobile Shop
..n officer after he failed to stop when told to, and has been sentenced to seven days in jail. more
Related Tags: personal, police,
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