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Articles tagged with: Seven and Alltel
T-Mobile USA Tops Customer Care Survey
..that handle the process less efficiently, according to a J.D. Power report. Now in its seventh year, the semi-annual study provides a detailed report card on how well wireless providers service their customers in three point-of-contact methods more
Related Tags: t-mobile, lte, verizon-wireless, verizon, customer-care, j.d.-power, billing,
Four out of Seven Small US Networks Lost Customers in Q3
..bile operators; there will be no networks of between 7m and 30m customers. There are currently seven networks with fewer than 7m but more than 0.25m customers, although if AT&T's plan to buy Centennial is successful, there will only be six re more
Related Tags: t-mobile, metropcs, verizon, qwest, bell, ntelos, cincinnati-bell, cincinnati, seven-networks,
T-Mobile and AT&T Fail to Top any Regional Call Quality Reports
..ality Performance Study. The semi-annual study measures wireless call quality based on seven problem areas that impact overall carrier performance: dropped calls; static/interference; failed connection on the first try; voice distortion; ech more
Related Tags: sprint-nextel, driving, verizon-wireless, verizon, j.d.-power-and-associates, u.s.-cellular, sprint, j.d.-power, nextel, text-message,
Customer Service Hold Times for Mobile Phone Customers Reach an All-Time High
..ing an average of seven minutes before speaking with a representative. The 2008 Wireless Customer Care Performance Study-Volume 2 is based on responses from more than 11,000 wireless customers who contacted their provider's customer care d more
Related Tags: t-mobile, verizon-wireless, verizon, customer-care, j.d.-power-and-associates, j.d.-power, mp3,
Alltel Tried to Buy Sprint Nextel Prior to Verizon Sale
..$28.1 billion in stock and debt. The agreement comes just seven months after Alltel was sold to TPG Capital and a unit of Goldman Sachs Group in a $27.5 billion leveraged buyout. Scott Ford - who earned over US$140 million in 2007 from taking th more
Related Tags: t-mobile, sprint-nextel, verizon-wireless, verizon, sprint, nextel, goldman-sachs, ford,
IN DEPTH: The Top Operators by Subscriber Base in North America
..ver the year is that Bell Mobility has edged ahead of USC by about 50k subscribers to take the seventh place on the list. This is not to suggest that the market has been unexciting - far from it. The last year has seen a significant am more
Related Tags: t-mobile, rural, metropcs, leap-wireless, sprint-nextel, verizon, telus, sprint, nextel, rogers, bell-mobility, bell,
UPDATE: Verizon Wireless Confirms $28 Billion Deal to Buy Alltel
..ne company and a more potent rival to AT&T. The agreement comes just seven months after Alltel was sold to TPG Capital and a unit of Goldman Sachs Group in a $27.5 billion leveraged buyout. The rapid resale is a powerful sign of how the cred more
Related Tags: roaming, sprint-nextel, verizon-wireless, wall-street-journal, verizon, radio-spectrum, fcc, verizon-communications, sprint, department-of-justice, goldman-sachs,
CDMA Operators Have Fewer Call Quality Problems than GSM Operators - Report
..Power and Associates report.The semi-annual study measures wireless call quality based on seven problem areas that impact overall carrier performance: dropped calls; static/interference; failed connection on the first try; voice distortion; echoes; more
Related Tags: verizon-wireless, verizon, iden, j.d.-power-and-associates, u.s.-cellular, j.d.-power, text-message,
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