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Articles tagged with: Roaming and Bill Shock
Australian Regulator Consults on Curbing "Bill Shock" Problems
.. releases a draft proposal to manage "bill shock" issues when mobile phone users are roaming overseas. The proposed standard would require telecommunications companies to warn consumers they are roaming; and provide country specific in more
Mobile Workers Report Average Monthly Data Roaming Bill Shock of $1,089
A total of 43 percent of mobile workers reported they had experienced an expensive data roaming bill in the past year and on average encountered a high data roaming bill 1.4 times a year, according to a survey carried out by Wi-Fi hotspot operator, iPass. more
Related Tags: smartphone, Australia
European price caps for mobile data roaming expected to save families over EUR200
From 1 July 2012, the European Union's mobile roaming regulation will be extended to include price caps for data downloads. For a typical businessperson travelling in the EU they estimate that this will mean savings of over EUR1000 per year. A family taking an annual holiday in another EU country can expect to save at least EUR200. more
Related Tags: european-union
UK Regulator Supports Lower Roaming Rates and Tougher Bill Shock Rules
..oms regulator, Ofcom has outlined new plans to deal with issues of "bill shock" from roaming customers. It follows an extensive review into the causes of 'bill shock' in the communications sector, which identified that mobile contract more
Orange to Launch New Range of Roaming Tariffs - Expands Bill Shock Protection Outside of Europe
France Telecom-Orange has announced a series of new roaming initiatives that it says are aimed at delivering a simpler, more transparent and cost-effective roaming experience for customers. The initiatives include a new 'combined' voice, SMS and mobile data roaming offer, a new roaming app and a roaming cap and text alert when roaming outside the EU. more
Related Tags: orange
Fear of Roaming Bill Shock Lost Operators $1.2 Billion of Revenue in 2012
Mobile operators around the world will miss out on more than $1.2 billion in additional roaming revenues in 2012 due to the prevalence of "silent roamers", according to research from Syniverse. "Silent roamers" are travellers who opt either to minimize or to discontinue their use of mobile services while abroad, generally due to fear of bill shock. more
Related Tags: syniverse
Vodafone Ireland Fined for Missing "Bill Shock" Deadline
..e Irish High Court for missing the deadline for imposing a EUR50 spending cap on mobile data roaming charges. Vodafone was also ordered to pay legal costs. Under European regulations, the mobile network was due to set a spending limit of EUR5 more
Related Tags: vodafone, comreg, Ireland
Florida Woman Gets $201,000 Phone Bill After Fortnight in Canada
..phone bill for US$201,000 by T-Mobile after her two deaf-mute brothers used their phones while roaming in Canada, although she did not have a roaming tariff on their shared account. Initially thinking the bill was a mistake, it turned out that t more
Related Tags: florida, t-mobile-usa, television, USA
FCC rules seek to avoid surprise wireless bills
USA regulators want to stop cell phone "bill shock" by requiring wireless companies to alert subscribers before they run out of minutes, hit data usage or text messaging caps or start racking up international roaming charges. more
Related Tags: fcc,
Hong Kong Regulator Clamps Down on 'Bill Shock'
Hong Kong's telecoms regulator, OFTA has published measures that have been implemented by individual mobile operators to prevent mobile 'bill shock'. These measures include allowing customers to opt-out of individual services; setting a charge ceiling; setting a usage cap for all kinds of usage-based mobile services; and alerting customers through short messages as their pre-determined usage threshold is reached. more
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