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Articles tagged with: Retail Stores and Verizon Wireless
Fewer Customers Relying on Assistance from Retail Sales Staff
The percentage of salespeople who ask questions or otherwise aid customers in making informed purchase decisions regarding their wireless service has steadily decreased since 2006, according to the latest J.D. Power and Associates Study. more
Related Tags: verizon, alltel, j.d.-power-and-associates, j.d.-power, USA
UPDATE: Sprint Swings To 2Q Loss, Sees Worsening 3Q
NEW YORK -(Dow Jones)- Sprint Nextel showed flickering signs of resuscitation in the second quarter but dashed any hopes of a quick recovery with a warning of further hemorrhaging to come. more
Related Tags: sprint-nextel, verizon, apple, 3, sprint, nextel, dan-hesse, chief-financial-officer, apple-iphone, USA
Customer Satisfaction with Phone Retailers Continues to Decline
Overall USA customer satisfaction with the wireless retail sales experience has steadily decreased since 2006, driven in large part by dissatisfaction with product information and promotional incentives, according to a J.D. Power and Associates survey. more
Related Tags: driving, verizon, alltel, j.d.-power, USA
Sprint Nextel Loses Nearly $30 Billion in Q4
NEW YORK -(Dow Jones)- Sprint Nextel posted a dramatic $29.5 billion fourth-quarter loss even as it unveiled an unlimited wireless plan in a bid to stem the flood of subscriber defections. more
Related Tags: thomson, deutsche-telekom, t-mobile-usa, t-mobile-usa, text-messaging, clearwire, sprint-nextel, gps, reliance, sprint, nextel, dan-hesse, USA
UPDATE: Sprint Nextel to Cut 4,000 Jobs and Close 8% of Retail Locations
WASHINGTON (Dow Jones) -- Sprint Nextel said Friday it would eliminate 4,000 jobs and close 8% of company-owned retail stores amid the loss of more key customers to rivals. more
Related Tags: sprint-nextel, reliance, verizon-communications, nextel, embarq, USA