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Articles tagged with: Phonepayplus and Premium Rate
Mobiles Top UK Premium Rate Services Complaint Chart
The UK's regulator of premium rate telephone services, phonepayplus has said that complaints from consumers fell by three-quarters over a two-year period, but complaints about mobile phone based services still top the chart. phonepayplus said that it received a total of 6,058 complaints in 2010. more
UK's Advertising Standards Authority and PhonepayPlus Sign Agreement
The UK's regulator of premium rated phone services, phonepayplus and the Advertising Standards Authority (ASA) have signed a co-operation agreement to formalise an agreed procedure for handling complaints, and improve the exchange of information to assist each organisation in fulfilling its regulatory responsibilities. more
Related Tags: advertising-standards-authority, parliament, prs, UK
Premium SMS Scratchcard Vendor Fined for Misleading Promotions
The UK's premium rate telephony regulator, phonepayplus has slapped a £100,000 fine on a company that used scratchcards to promote a premium SMS service. Abstract Games (trading as Mediaprom) has also been barred from providing or operating any scratchcard services for six months, except those for which compliance advice has been sought and implemented to phonepayplus' satisfaction. more
Related Tags: premium-sms, text-message, UK
Complaints About UK's Mobile Content Bills Halves
The UK's regulator of premium rate telephone services, phonepayplus says that complaint figures concerning mobile services are down by half one year on from the introduction of new rules that came about following its 2008 Mobile Review. The new regulation was introduced in response to a rise in consumer complaints regarding mobile services which, on average, account for some 90% of all calls to phonepayplus' Contact Centre. more
Related Tags: UK
UK to Clamp Down on Misselling of Mobile Content
The UK regulator responsible for premium rate telephone services, phonepayplus has proposed a series of measures to protect the public from harm in the mobile premium content market. With immediate effect, any subscription service that does not allow customers to stop it easily and quickly will be barred from operation. more
Related Tags: mobile-internet, television, UK
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