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Articles tagged with: Phonepayplus
Fewer Complaints About Mobile Content Services in the UK
The UK has seen a 62% drop in complaints about premium rated mobile phone services over the past year, reports the industry regulator, phonepayplus. This is on the same day that the EU published an update on the success of its 2008 Europe-wide clampdown on misleading websites offering mobile phone services, such as ringtones and wallpapers. more
Related Tags: UK
Premium SMS Scratchcard Vendor Fined for Misleading Promotions
The UK's premium rate telephony regulator, phonepayplus has slapped a £100,000 fine on a company that used scratchcards to promote a premium SMS service. Abstract Games (trading as Mediaprom) has also been barred from providing or operating any scratchcard services for six months, except those for which compliance advice has been sought and implemented to phonepayplus' satisfaction. more
Related Tags: premium-sms, text-message, UK
Complaints About UK's Mobile Content Bills Halves
The UK's regulator of premium rate telephone services, phonepayplus says that complaint figures concerning mobile services are down by half one year on from the introduction of new rules that came about following its 2008 Mobile Review. The new regulation was introduced in response to a rise in consumer complaints regarding mobile services which, on average, account for some 90% of all calls to phonepayplus' Contact Centre. more
Related Tags: UK
UK to Clamp Down on Misselling of Mobile Content
The UK regulator responsible for premium rate telephone services, phonepayplus has proposed a series of measures to protect the public from harm in the mobile premium content market. With immediate effect, any subscription service that does not allow customers to stop it easily and quickly will be barred from operation. more
Related Tags: mobile-internet, UK
Europe to Clamp Down on Ringtone Websites
A study by the European Commission is reported to have found that the vast majority of websites selling mobile content aimed at children and teenagers are misleading them with unclear charges and confusing information. The Commission is expected to announce the results of the survey later this week, along with plans to clamp down on the practices. more
Related Tags: european-commission, eu, teenagers, ringtones, mobile-content