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Articles tagged with: Ovi and Outsourcing
Outsourcers rethink strategies in light of global recession
The current economic crisis is forcing outsourced contact center providers to revisit tried and trusted methods of providing their services to clients, asserts a new Datamonitor report. With prospects and existing clients looking for more creativity than ever in how their products / services are represented, outsourcing vendors need to determine new ways of delivering customer service, marketing & sales, technical support and debt collection. more
Related Tags: data-monitor, contact-center, iden, lte, datamonitor, churn
Rules Change in the Mobile Handset Outsourcing Business
..alls for Original Equipment Manufacturers (OEMs) and Electronic Manufacturing Services (EMS) providers, according to iSuppli Corp. One major rule change is that the contract manufacturing business can no longer count on incremental growth in o more
Related Tags: original-equipment-manufacturers, electronic-manufacturing-services, foxconn, isuppli, edge, nokia, , compete, nokia,
Gartner Says: Carriers Will Struggle Without Major Innovation and Change
..heir services more aggressively and refocus innovation on improving the customer experience in terms of value and ease of use by offering context-based services, targeted advertising, social networking and user-generated content. Gartner analyst more
Related Tags: , sim, intel, social-networking, ict, itu, edge, vodafone, o2, tim, lte, ericsson, iden, gartner, telus, 3, backhaul, billing, call-center, life, telia, pace, network-sharing,
Beware: $145 Billion Boom in Telecommunications Outsourcing is Not a Cure-All
..boom in outsourcing and managed services won't cure all problems that communications service providers (CSPs) currently face. Yankee Group urges CSPs to move beyond bottom-line cost reductions when choosing outsourcing partners. The ability to more
Related Tags: eu, itu, tim, iden, vas, 3, yankee-group, managed-services
There is a Role for Challengers in the European Mobile Communications Market
..away from being a mobile communications company to become a multimedia service provider. P4 in Poland launched its operations in 2007 with its brand name, Play, at a time when the population penetration was 109% and the market was dominated by T more
Related Tags: orange, t-mobile, sim, social-networking, eu, 3-uk, vodafone, mvno, o2, tim, wind, lte, iden, telefonica, yoigo, 3, movistar, play, p4, virgin, UK
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