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Articles tagged with: Outsourcing and Unions
Does Obama 'buy American' plan signal problems for offshore outsourcing?
..as invited the question of whether this could also include contact center outsourcing. Given the prospect of significant legal problems in legislating an outright ban on offshoring contact center work, Obama is more likely to use tax provisions more
Related Tags: ict, edge, contact-center, ovum, datamonitor, tax,
Telecs need to consider outsourcing HR processes - report
The next 2 years will mark a landmark period for large-scale human resources business process outsourcing (HR BPO) contracts in the telecommunications industry, according to new research from the Yankee Group Multi-Discipline BPO (MD-BPO) program. more
Related Tags: ibm, bt, yankee-group, health, human-resources
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