Articles tagged with: Outsourcing and T Mobile

There is a Role for Challengers in the European Mobile Communications Market

..ow tariff strategy. As such, Yoigo is an enthusiastic supporter of outsourcing functions, from network operations to IT activities to online distribution. While it remains to be seen if this cost control strategy works out in the long run, Yoig more

Related Tags: orange, sim, social-networking, eu, 3-uk, vodafone, mvno, o2, tim, wind, lte, ovi, iden, telefonica, yoigo, 3, movistar, play, UK

T-Mobile UK Shifting PrePay Customer Care to The Philippines

..its PrePay customer care to a call centre in the Philippines. WNS Holdings, a business process outsourcing (BPO) firm signed the letter of intent with T-Mobile to handle all inbound customer queries, including managing promotions, charges and c more

Related Tags: prepay, roaming, customer-care, t-mobile-uk, contact-centre, UK