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Articles tagged with: Outsourcing and Iden
Outsourcers rethink strategies in light of global recession
..ents looking for more creativity than ever in how their products / services are represented, outsourcing vendors need to determine new ways of delivering customer service, marketing & sales, technical support and debt collection. A clear s more
Related Tags: data-monitor, contact-center, ovi, lte, datamonitor
Gartner Says: Carriers Will Struggle Without Major Innovation and Change
.. Telia and tele2, and Vodafone and O2; outsourcing of traditional "telco" functions, such as Vodafone's outsourcing of network operations to Ericsson; and professional labor augmentation to fill temporary skill gaps, such as in media more
Related Tags: , sim, intel, social-networking, ict, itu, edge, vodafone, o2, tim, lte, ericsson, ovi, gartner, telus, 3, backhaul, billing, call-center, life, USA
Beware: $145 Billion Boom in Telecommunications Outsourcing is Not a Cure-All
The Yankee Group is warning that the current boom in outsourcing and managed services won't cure all problems that communications service providers (CSPs) currently face. Yankee Group urges CSPs to move beyond bottom-line cost reductions when choosing outsourcing partners. The ability to create service innovation and grow top-line revenue must become key selection criteria as CSPs struggle to monetize digital content and manage the explosion of connected devices. more
Related Tags: eu, itu, tim, ovi, vas, 3, yankee-group
There is a Role for Challengers in the European Mobile Communications Market
..ow tariff strategy. As such, Yoigo is an enthusiastic supporter of outsourcing functions, from network operations to IT activities to online distribution. While it remains to be seen if this cost control strategy works out in the long run, Yoig more
Related Tags: orange, t-mobile, sim, social-networking, eu, 3-uk, vodafone, mvno, o2, tim, wind, lte, ovi, telefonica, yoigo, 3, movistar, play, UK
Ericsson Rumoured to have Won $2 Billion Deal from Sprint Nextel
..he near-term. "Despite recent speculation regarding possibly outsourcing at least part of network operations, a deal does not appear to be imminent," William Power, an analyst with Baird, wrote in a recent research note. Sprint is cur more
Related Tags: motorola, sprint-nextel, lte, verizon-wireless, cdma, ericsson, verizon, sprint, network-management, USA