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Articles tagged with: Mvno and Customer Care
Virgin Mobile USA Announces Helio Integration Plans
On August 22, 2008, Virgin Mobile USA completed its acquisition of rival mvno, Helio and the company has now unveiled its new branding message to highlight the acquisition: "Helio By Virgin Mobile: Plan To Have It All." more
Related Tags: virgin-mobile, virgin-mobile-usa, sk-telecom, helio, virgin,
New Sprint Nextel CEO Must Focus on Customers and Marketplace Competition
Yankee Group today said that Sprint Nextel Chairman and CEO Gary Forsee's resignation on October 8 revealed the company's struggle with customer care, network performance and internal issues among the operational challenges associated with the $35 billion Sprint Nextel merger. As the Sprint Nextel board evaluates various candidates for new leadership, it will be imperative for the board to set a clear direction and establish priorities for the company and its new CEO. more
Related Tags: clearwire, sprint-nextel, alltel, iden, nextel, yankee-group, tower,
Former Sprint Landline Division Orders MVNO Platform
Embarq, the landline operator spun off from Sprint Nextel says that it has chosen Visage Mobile to provide the wireless operations platform for Embarq's mvno that launched in June. Key elements of Visage's support include order provisioning, billing, carrier interfaces and customer care systems. Supported by Visage's mvno-enablement services, Embarq's consumer and small-business customers receive a variety of bundled offerings that include local, wireless, long distance, DSL, and satellite TV services, all on one bill. more
Related Tags: embarq, mobile-virtual-network-enabler
mvno Global initiative has announced its efforts to consolidate already operating Europe's virtual mobile operators (mvno's) in order to create Pan Europe alternative mobile operator. Consolidation will be performed through creating brand new type of "EU company" - The European Company; "Societas Europaea" or SE and performed by horizontal consolidation merger. more
Related Tags: interconnection
Now the "One-Stop-Shop" concept is on its way to the mobile sector! Just imagine - if you are thinking of starting your own discount mobile service provide - a complete, ready to go discount mobile service provider operation, packaged and put in a carrier bag all ready to take home and set up. All you need to do is to add a strong brand name and off you go! In the future mobile operators will offer the sales and support of "off-the-shelf" discount mobile service provider packages that can be sold to companies that have little or no understanding of the telecommunications market. more
Related Tags: airlines
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