Articles tagged with: Lte and Outsourcing
Outsourcers rethink strategies in light of global recession
..keeping customer churn to a minimum. If this can be achieved through lower-cost alternatives, such as automation or offshore / home-based customer service agent delivery, all the better for the client's bottom line." Marketing & sales - sh more
Related Tags: data-monitor, contact-center, ovi, iden, datamonitor, churn
Gartner Says: Carriers Will Struggle Without Major Innovation and Change
Shifts in customer demand, a changing competitive landscape, a weak economy and new government policies will shape carrier strategies during 2009 and 2010, according to Gartner. Carriers will struggle to maintain and grow their market position in this shifting landscape, and success will demand investment strategies that are aligned with the pace of recovery in each country and region. more
Related Tags: , sim, intel, social-networking, ict, itu, edge, vodafone, o2, tim, ericsson, ovi, iden, gartner, telus, 3, backhaul, billing, call-center, life, telia, pace, network-sharing,
There is a Role for Challengers in the European Mobile Communications Market
.. performance on par with 3's historic performance in 2004. As an alternative to the three MNOs in Spain, Yoigo entered the market in December 2006 as a no-frills operator with simple, low cost and efficient service. At the time of Yoigo's entr more
Related Tags: orange, t-mobile, sim, social-networking, eu, 3-uk, vodafone, mvno, o2, tim, wind, ovi, iden, telefonica, yoigo, 3, movistar, play, p4, virgin, UK
Ericsson Rumoured to have Won $2 Billion Deal from Sprint Nextel
Ericsson is reported to have won a huge US$2 billion service contract from US operator, Sprint Nextel. Citing sources, the business news magazine, Affarsvarlden said the contract is said to be a surprise considering that Ericsson no long supports the CDMA technology used by Sprint Nextel. The complex integration with the Motorola supplied iDEN network can only add to the headaches, although any deal could lead to speculation that Motorola might try to offload their entire iDEN platform to Ericsson. more
Related Tags: motorola, sprint-nextel, verizon-wireless, cdma, ericsson, verizon, iden, sprint, network-management,
Positives for the African ICT Sector Despite the Global Crisis
The African ICT industry has been quite sheltered from the global economic downturn. Despite the disruptions in markets around the world, African ICT industries have remained fairly robust and should witness continued growth. more
Related Tags: orange, ict, itu, mtn, zain, vodacom, tigo, africa
UK Telecoms Market Facing Further Consolidation
With total sales in the UK for traditional voice and data services set to fall for the first time, the UK telecommunications market is likely to see an increase in consolidation. According to a new study by strategy consultants Booz & Company, the UK telecommunications market is likely to contract from £33.5 billion in 2008 to £32.5 billion in 2012. more
Related Tags: sharp, wave, network-sharing, UK
Spending On Managed Services Increasing Despite Recession
..s will find that purchasing managed services from third-party providers is a cost-effective alternative to increasing internal staffing. The study predicts that revenues associated with the managed services market will grow from nearly $30 bil more
Related Tags: voip, ict, wlan, storm, managed-services
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