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Articles tagged with: Logica
Logica signs global support agreement with Sony Ericsson
IT service provider, logica and Sony Ericsson have signed an agreement whereby logica will expand its delivery of support to Sony Ericsson for Sony Ericsson's Product Lifecycle Management (PLM) systems. The agreement is for five years and covers basic and supplemental services. more
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UK mobile internet market lacking maturity
Survey results published by logica reveals that UK operators are struggling to unlock the loyalty and revenue opportunities from mobile internet. The independent study, commissioned by logica alongside the launch of its new Interaction offering, surveyed 1,000 UK consumers to investigate the incidence of and attitudes towards mobile internet usage. The findings revealed that although 40 percent of consumers heavily use mobile internet, operator failure to target consumers with the right advertising (42%), has deterred half of all consumers from using their phone online. more
Related Tags: social-networking, itu, edge, iden, mobile-internet, UK
Logica chosen as TeliaSonera's outsourcing partner
logica says that it has won a contract with TeliaSonera to provide managed workplace services to 34,000 IT users. The services will include desktop lifecycle management as part of logica's standardized Remote Infrastructure Management (RIM) offering. more
Related Tags: edge, teliasonera, outsourcing, rim, presence
KPN Outsources Business IT Support to Logica
Netherlands based KPN has signed a multi year €22 million (US$28 million) outsourcing deal with logica for its business applications IT service desk support. Through this service, logica will manage questions and issues KPN may face with their IT systems on a daily basis. A total of 40 jobs will be outsourced to logica. more
Related Tags: outsourcing, kpn, Netherlands
LogicaCMG picks up three Nigerian contracts
logicaCMG has announced three new contracts for Short Message Service and Cell Broadcast with Nitel, Reltel and Starcomm in Nigeria, through its partnership with Ericsson. All three contracts have resulted from the company's strong partnership program with Ericsson, who resell SMS and Cell broadcast products and extend logicaCMG's reach to Africa's 120 mobile operators. more
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Logica supplies SMSC to Bangladesh
logica has implemented a Short Messaging Service Centre (SMSC) solution for Bangladesh's GrameenPhone. logica says that GrameenPhone switched to the its solution from their existing messaging centre as it offers greater reliability, flexibility and is more scalable than their legacy system. more
Related Tags: grameenphone
Logica launches MMS interoperability solution
logica said yesterday that it is the first company to deploy a proven MMS intercarrier messaging solution with an unnamed mobile operator. Intercarrier messaging will allow users to send MMS messages across different networks, further enhancing the potential for operators to increase their revenues from MMS. logica is first-to-market to support the MM4 interface, the standard interface through which MMS centres can communicate with each other, with its Picasso MMS Centre. more
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Saudi network improves its customer care
logica has won a contract from the Saudi Telecom Company (STC) to establish a customer relationship management (CRM) and multi-channel customer contact centre for STC's mobile phone business. In 2003, the Saudi Telecoms market will become deregulated, creating a more competitive landscape for its mobile operators. In order to help maintain its market position, STC will develop a comprehensive CRM strategy. The logica-developed contact centre will be critical to STC's first phase of its overall CRM initiative. more
Related Tags: customer-care, cisco, contact-centre, call-centre, crm, saudi-telecom-company, smsc
logica and Rocket Mobile have jointly demonstrated a MMS client for CDMA2000 1X mobile phones. This technology will enable the delivery of multimedia messages to BREW enabled CDMA mobile handsets worldwide via logica's Picasso MMS Centre (MMSC). More than 127 million mobile subscribers around the world currently use CDMA technology. logica and Rocket Mobile have teamed to introduce the industry's first ever MMS client that will allow BREW-based CDMA handsets to receive and send multimedia messages. more
Related Tags: ctia
o2 to increase their SMS capacity
logica has signed an agreement with O2 Germany, O2 Ireland and O2 UK to extend the capacity of SMS services on all three networks. This is a sign that )2 is using its bulk buying capacity to order products for all its networks simultaneously. more
Related Tags: o2-ireland, o2-uk