|
|
Articles tagged with: J.d. Power and Text Message
The Gap in Call Quality Performance among US Mobile Networks Narrows
As the wireless services industry becomes more competitive, the gap in call quality performance between the highest- and lowest-ranked carriers is smaller compared with previous years, according to the J.D. Power and Associates 2009 Wireless Call Quality Performance Study. more
Related Tags: text-messaging, sprint-nextel, voicemail, verizon-wireless, verizon, iden, j.d.-power-and-associates, text-messages, u.s.-cellular, landline, seven, sprint, nextel, USA
T-Mobile and AT&T Fail to Top any Regional Call Quality Reports
Alltel, Sprint Nextel, U.S. Cellular and Verizon Wireless each rank highest in wireless call quality in their respective regions, according to the latest issue of the J.D. Power and Associates 2008 Wireless Call Quality Performance Study. more
Related Tags: sprint-nextel, driving, verizon-wireless, verizon, alltel, j.d.-power-and-associates, u.s.-cellular, seven, sprint, nextel, USA
CDMA Operators Have Fewer Call Quality Problems than GSM Operators - Report
Alltel ranks highest in wireless call quality in two regions and ties with T-Mobile to rank highest in a third, while Verizon Wireless leads in two regions and U.S. Cellular ranks highest in one region, according to the latest J.D. Power and Associates report. more
Related Tags: verizon-wireless, alltel, verizon, iden, j.d.-power-and-associates, u.s.-cellular, seven, USA
Feature-Rich Mobile Phones Owners Generate Higher ARPU for Network Operators
The average reported monthly spending for wireless services is US$14 higher among US customers who use a variety of features and services on their cell phone, according to a J.D. Power and Associates study. This difference can have a positive impact on the bottom line for both handset manufacturers and service providers. more
Related Tags: bluetooth, rcom, samsung, j.d.-power-and-associates, text-messages, battery, instant-messaging, ringback-tones, mp3, USA
T-Mobile Ranks Highest in Satisfying Business Customers
Telecommunication service providers that offer a full suite of products such as voice, data, Internet and wireless mobility services stand a better chance of increasing their market share and financial outlook compared to providers that offer only one service, according to a J.D. Power report. more
Related Tags: alltel, verizon-wireless, sprint-nextel, modem
Call Quality Complaints Hit All-Time Low
As the number of reported wireless problems reaches historically low levels, the overall rate of customers experiencing a wireless call quality problem has declined for a third consecutive reporting wave, according to a regular J.D. Power report. Now in its fifth year, the study currently measures wireless call quality semi-annually. more
Related Tags: qwest, u.s.-cellular