Articles tagged with: J.d. Power and Smartphone

Rising Popularity of Smartphones Drives Higher Mobile Phone Satisfaction

As smartphones and feature-rich mobile phones continue to grow in popularity, customer satisfaction with wireless phones has increased, despite higher costs for handsets and service, according to a J.D. Power report.  more

Related Tags: sony-ericsson, iphone, samsung, apple, apple, smartphones, gps, ericsson, lg, palm, rim, battery

Apple Ranks Highest in Business Wireless Smartphone Customer Satisfaction

iPhone manufacturer Apple ranks highest in overall customer satisfaction among business wireless smartphone users, according to a J.D. Power and Associates report. The study, now in its second year, measures business customer satisfaction with wireless smartphones -- defined as mobile phones offering advanced capabilities and personal computer-like functionality -- such as a BlackBerry or Treo.  more

Related Tags: wi-fi, microsoft, iphone, samsung, motorola, apple, apple, bluetooth, smartphones, gps, blackberry, hands-free, personal, battery, apple-iphone, operating-system, USA