Articles tagged with: J.d. Power and Lte

T-Mobile USA Tops Customer Care Survey

On average, wireless carriers that quickly and seamlessly transfer their customers from automated systems to live service representatives during service calls outperform carriers that handle the process less efficiently, according to a J.D. Power report.  more

Related Tags: t-mobile, verizon-wireless, verizon, alltel, customer-care, seven, billing, USA