Articles tagged with: J.d. Power and Associates and Three

NET10 Tops US PrePay Customer Service Rankings

USA based prepaid carrier NET10 ranks highest in overall customer satisfaction among non-contract wireless users, according to a recent J.D. Power and Associates 2009 report. NET10, included in the study for the first time this year, achieves a score of 774 on a 1,000-point scale and performs particularly well in three of the six factors that drive overall satisfaction: performance and reliability; cost of service; and account management.  more

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