Articles tagged with: J.d. Power and Associates and Driving

T-Mobile and AT&T Fail to Top any Regional Call Quality Reports

Alltel, Sprint Nextel, U.S. Cellular and Verizon Wireless each rank highest in wireless call quality in their respective regions, according to the latest issue of the J.D. Power and Associates 2008 Wireless Call Quality Performance Study.  more

Related Tags: sprint-nextel, verizon-wireless, verizon, alltel, u.s.-cellular, seven, sprint, j.d.-power, nextel, text-message, USA

Despite Higher Costs - Customers Report High Levels of Satisfaction with Wireless Plan Upgrades

Wireless customers who subscribe to plans that offer additional services such as in-network calling and unlimited text and picture messaging are typically more satisfied and exhibit greater loyalty than subscribers without unlimited plans, according to a J.D. Power and Associates report.  more

Related Tags: text-messaging, verizon-wireless, verizon, alltel, customer-care, j.d.-power, USA