Articles tagged with: Ivr and Windows Mobile

Vodafone to roll out customer service directly on the handset

Vodafone says that it is to launch customer services directly into mobile phones to give Vodafone customers customer care and billing information in real-time. The service will not only provide customers with a self care facility but also gives Vodafone an added opportunity to provide interactive promotions and tutorials, such as step by step guides on how to use the mobile internet to download music or how to send an MMS.  more

Related Tags: microsoft, mms, customer-care, mobile-internet