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Articles tagged with: Ivr and Mms
Vodafone to roll out customer service directly on the handset
Vodafone says that it is to launch customer services directly into mobile phones to give Vodafone customers customer care and billing information in real-time. The service will not only provide customers with a self care facility but also gives Vodafone an added opportunity to provide interactive promotions and tutorials, such as step by step guides on how to use the mobile internet to download music or how to send an MMS. more
Related Tags: windows-mobile, microsoft, customer-care, mobile-internet
China's Mobile Subscribers Reached 426 Million by Q2 2006
Analysys International says that China's mobile communication subscribers reached 426 million by the end of the second quarter of 2006, increasing 4.08% quarter over quarter; China's total mobile value-added services (VAS) market reached RMB6.59 billion, increasing 5.76% quarter over quarter. more