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Articles tagged with: Ict and Customer Care
Cost of Supporting Mobile Broadband is Eroding Subscriber Profitability
..s a laptop. You have to contend with hardware performance and conflicts, driver incompatibility and buggy software. Diagnosis and fault resolution therefore becomes more complex, negatively impacting support times. Add to this the fact that man more
Related Tags: wdsglobal, 3g, usb-modem, hspa, ovi, tim, arpu, sim, mobile-broadband, laptop, modem, ev-do, security
European Operator Taps Handset Data for Network Monitoring
..By geo-locating tens of millions of calls per minute, ariesoGEO creates a true-to-life picture of network performance as witnessed by subscribers, whether they are indoors or outdoors, in business or residential areas, any time of the day, any more
Related Tags: eu, itu, gps, iden, network-optimisation, arieso
Nokia Suspends Sales of Touschseen 5800 Handset in USA
..ny is still able to offer a European version of the handset, the 5800, which has slightly restricted 3G frequency band support for the US market. Two main problems have affected the North American version of the handset. Firstly, the earpieces ar more
Related Tags: 3g, nokia, eu, wcdma, edge, cdma, touchscreen, gsm, USA
Huawei to Embed Network Diagnostic Tools into 3G Modems
..200M modem devices were shipped in 2008 with the market predicted to grow to $2.6Bn next year. The solution is currently undergoing trials with a number of major European operators and first commercially available cards in the new range are expe more
Related Tags: intel, mobile-data, huawei, usb-modem, in-stat, mobile-broadband, modem
Telesur revamps strategy to face mobile competition
In April this year, the government awarded licenses to two new entrants, Irish-owned Caribbean operator Digicel and Curacao-based UTS. Only last week Digicel finally reached an interconnection agreement with Telesur, allowing it to launch operations. more
Related Tags: qualcomm, digicel, wimax,, call-center, laptop, ev-do, Suriname