Articles tagged with: Hutchison 3G Uk and Base

Three UK Looking to Close Outbound Call Centers

Hutchison 3G UK is reported to be ready to terminate contracts with nearly thirty of its outbound call centers due to concerns over the quality of the customer base they were selling to. The UK trade magazine, Mobile Today reported that around half the call centres culled by 3 are due to issues around high levels of fraud, returns, 'never pays' (customers not paying their bills) and complaints to 3. The other half were doing very small volumes.  more

Related Tags: UK