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Articles tagged with: Hp
Ericsson in new contract for outsourcing internal IT operations
Ericsson has signed a five-year IT outsourcing contract with hp including infrastructure services, application hosting platform, helpdesk, desktop support and output services for Ericsson. more
Related Tags: outsourcing
HP Exec May Head Motorola Handset Division
Hewlett-Packard executive Todd Bradley has been named as the likely contender to take the top job at Motorola's handset division, reports the Wall Street Journal, citing people familiar with the matter. The paper said that there are two people in the short-list and that negotiations are at a "sensitive stage" - typically meaning issues about pay and stock options. more
Telecom Infrastructure Services Market Grew to $70 Billion in 2007
Global suppliers of services for telecom operators saw revenue increases across the board in 2007 as the total market grew to $70 billion, an 8% increase over 2006, according to Technology Business Research's Telecom Infrastructure Services (TIS) Market Model. more
Related Tags: huawei, ibm, alcatel-lucent, outsourcing, siemens, accenture
Top 10 OEMs Accounted for $91 Billion of Semiconductors Purchased in 2007
The top 10 original equipment manufacturer (OEM) firms accounted for US$91 billion of the semiconductor market in 2007, representing a third of all semiconductor consumption, according to preliminary results from Gartner. The leading applications were PCs and mobile phones. more
Related Tags: semiconductor, ipod, nintendo, gartner, memory
Sales of Handheld Devices Sink 53.2% During Fourth Quarter
The handheld device market, already in the throes of unit decline, failed to post a seasonal sequential increase in shipments during the fourth quarter. According to IDC, vendors shipped a total of 683,004 units in the fourth quarter, marking a 53.2% decrease from the same quarter a year ago and a 6.0% decrease from the previous quarter. For the full year, vendors shipped a total of 3.0 million units worldwide, down 44.3% from the 5.5 million units shipped during all of 2006. more
Bharti Airtel Awards National IVR Contract to Nokia Siemens
Nokia Siemens Networks has been awarded a pan India contract from Bharti Airtel for deployment of a single Interactive Voice Response (IVR) platform across all 23 circles. The three year turnkey and multi-million Euro contract includes designing, planning, systems integration and optimization services. more
Related Tags: ivr, nokia-siemens-networks, bharti, India
The Middle East Offers Huge Opportunity for Contact Center Vendors
Middle Eastern societies are changing. Its consumers expect high levels of customer service and a quick response to queries. The utilization of contact centers to provide customer services has traditionally been seen as a cost burden to organizations in this region; it is a ticked box to show that a firm is looking after its customers. But industrial reform in the Middle East is fast becoming a reality in several industries. For enterprises new to competing in an open market keeping customers loyal is vital and a growing number of companies are beginning to understand the significance of doing so. According to a new report by independent market analyst Datamonitor, this is creating opportunities for contact center technology vendors. more
Related Tags: ibm, contact-center, datamonitor, call-center
Handheld Device Shipments Decline 43.5% Year Over Year
The worldwide handheld device market posted its fifteenth consecutive quarter of decline in shipments, signaling either vendor intent to scale back production or exit from market entirely, or both. According to IDC's Worldwide Handheld QView, vendors shipped 728,894 handheld devices in 3Q07, approximately 1.5% more than the previous quarter but 39.3% less from the same quarter a year ago. more
Poor Location Technology is Costing Millions
Seeker Wireless says that it has developed a calculator to report on how operators are potentially losing revenue when offering cell-id based fixed-wireless substitution tariffs to consumers. Seeker Wireless says that it worked closely with a number of mobile operators and a telecom pricing data provider to ensure that the analysis was an accurate reflection of Fixed Mobile Substitution (FMS) trends worldwide. The calculator and study are designed to help operators effectively plan their FMS solutions. more
Related Tags: asia-pacific, ovum
Seeker Wireless and HP enable virtual fixed-line services in Eastern Europe
Seeker Wireless and Hewlett Packard (hp) have jointly announced that their joint Fixed Mobile Substitution (FMS) solution has been deployed to deliver virtual fixed-line services via mobile phones to an unnamed operator in Eastern Europe. The solution is providing consumers and businesses with "fixed-like" telephony services in the home or office via mobile phones. more
Related Tags: sim-card, intelligent-network