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Articles tagged with: Customer Care and Zain
Orange Launches a GSM Network in Uganda
France Telecom, through its Orange brand has launched a new network in Uganda. Last October, France Telecom took over the national GSM license held by Hits Telecom Uganda after buying a 53% stake in the firm. more
Related Tags: orange, 3g, sim, wimax, lte, mtn, france-telecom, gsm-license, gsm, Uganda
Bahrain Issues New Instruction for Roaming Mobile Subscribers
Bahrain's telecoms regulator has issued an order to the country's telecoms networks requiring them to offer more information about roaming costs when customers are overseas. As soon as the home network is aware that a customer is roaming overseas, they will be required to send a free SMS to their customer with details of the roaming costs for the country they are in. more
Related Tags: sim-card, sms, roaming, vodafone, text-message, Bahrain
Zain Launching Saudi Arabian Network Tomorrow
Kuwait based, Zain has announced that it will launch its mobile network in Saudi Arabia tomorrow (26th August), and connect it to the group's borderless roaming service, One Network. At launch date, ZainÃ's coverage area will initially cover 53% of the population in 36 major cities and 14 highways spanning over 4,000 kms. more
Related Tags: roaming, zain-group, hsdpa, Saudi Arabia
Nelson Mandela Charities Launch International SMS Campaign
To celebrate the 90th birthday of Nelson Mandela, his charitable organisations have come together to launch an international premium SMS service, allowing millions to text their own birthday message to the former South African president. more
Related Tags: tim, premium-sms, charity, mblox
Zain Launches Borderless Roaming in the Middle-East
Zain (formerly MTC) says that it has launched a borderless "One Network" mobile service in four countries in the Middle East. This service, originally launched in Africa, today allows ZainÃ's 14 million customers in Bahrain, Iraq, Jordan and Sudan to be treated as local customers in terms of pricing, while using their home network service. more
Related Tags: roaming, call-centre, one-network, Bahrain
New Study into Mobile Network Satisfaction in Four Arab Nations
Maktoob Research has published the findings of a recent online study which canvassed the opinions of 4,618 cellular subscribers of various nationalities, aged 18 and above, across four countries with 1,264 respondents from Egypt, 1,163 from Saudi Arabia (KSA), 1,009 from the UAE and 1,182 from Jordan. more
Related Tags: sony-ericsson, etisalat, samsung, mobinil, vodafone-egypt, etisalat-misr, mobily, jordan, Egypt