Articles tagged with: Customer Care and Telecom New Zealand

Vodafone New Zealand Expects to Complete 3G Upgrade Early

Vodafone New Zealand says that it plans to complete its rollout of 3G coverage to 97% of the places New Zealanders live work and play by the end of this May, a year ahead of schedule.  more

Related Tags: 3g, nokia, base-station, rural, vodafone, outsourcing, nokia-siemens-networks, 900mhz, siemens, partner, nokia-siemens, play, New Zealand

PrePay Customer Care Gets Outsourced

Telecom New Zealand says that it plans to outsource the customer care call center for its PrePay mobile customers to offices in Manila, Philippines. The company says that there will be no loss of jobs to call centre staff in New Zealand; all existing staff will be offered the chance to move to other areas. more

Related Tags: prepay, call-centre, call-center