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Articles tagged with: Customer Care and Oss
Carriers to Spend $1.4 Trillion on Outsourcing Over 5 Years - report
With increased competition and lower-margin products cutting into their profitability, wireline and wireless carriers will be spending nearly $1.4 trillion over the next five years on outsourced services in order to reduce costs, says a new market research report from Insight Research. By the close of 2007 alone, wireline and wireless carriers will be spending more than $198 billion on outsourced services worldwide. more
Related Tags: voip, outsourcing
Brunei network to get unified billing platform
Lifetree Convergence has announced that Brunei's GSM operator, DST has awarded itthe global contract to design and deliver an Integrated Customer Care and Billing System for its pre-paid and post-paid customers. The implementation of this solution will result in a single bill for all nine DST Group subsidiaries and lines of business. more
Related Tags: sun-microsystems, sun, wipro
AsiaInfo wins multi technology billing contract
AsiaInfo Holdings has signed a contract with one of China Unicom's major subsidiaries, Jiangsu Unicom to provide the carrier with a convergent customer care and billing system. more
Related Tags: china-unicom, asiainfo
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