Articles tagged with: Customer Care and Lte

Orange Launches a GSM Network in Uganda

France Telecom, through its Orange brand has launched a new network in Uganda. Last October, France Telecom took over the national GSM license held by Hits Telecom Uganda after buying a 53% stake in the firm.  more

Related Tags: orange, 3g, sim, wimax, mtn, zain, france-telecom, gsm-license, gsm, Uganda

T-Mobile USA Tops Customer Care Survey

On average, wireless carriers that quickly and seamlessly transfer their customers from automated systems to live service representatives during service calls outperform carriers that handle the process less efficiently, according to a J.D. Power report.  more

Related Tags: t-mobile, verizon-wireless, verizon, alltel, seven, j.d.-power, billing, USA