Articles tagged with: Customer Care and Itu

American Businesses Bullish on Wireless Technology

A new national study released by the US trade body, the CTIA - in conjunction with Harris Interactive - finds that almost half, 45%, of business decision makers state that wireless applications are important or absolutely essential to remaining competitive in today's highly competitive marketplace.  more

Related Tags: tim, ovi, iden, harris-interactive, harris, ctia, USA

European Operator Taps Handset Data for Network Monitoring

Mobile network optimisation vendor, Arieso has announced that am unnamed European operator will be rolling out ariesoGEO across its network. ariesoGEO uses data transmitted by mobiles in the normal course of conducting a call and requires no additional hardware, such as GPS in handsets, to operate in real time or historical analysis mode. more

Related Tags: eu, ict, gps, iden, network-optimisation, arieso

Sprint Nextel Reports Loss of 1.3 Million Customers in Q4 '08

Sprint Nextel has reported a fourth-quarter loss of US$1.62 billion, compared to the extraordinary loss of US$29.3 billion a year ago, caused by the US$29 billion write down of its Nextel purchase. Revenue in the quarter also fell 14.4 percent to $8.4 billion as 1.3 million subscribers decided to leave the company.  more

Related Tags: sprint-nextel, cdma, iden, sprint, nextel, USA