Articles tagged with: Customer Care and Interoperability

UK's New Mobile Billing Platform Reducing Customer Complaints

UK based mobile billing supplier, Bango has reported positive key performance indicators, based on an analysis of the first million transactions the company has processed since the launch of Payforit in the UK mobile market earlier this year. 92% of transactions were completed successfully with an error rate of less than 1%. And with refund levels at below 0.01%, there was a significant reduction in the need for expensive customer care.  more

Related Tags: mobile-data, bango, mobile-data-association, mobile-billing, wap, UK