Articles tagged with: Customer Care and Ev Do

Cost of Supporting Mobile Broadband is Eroding Subscriber Profitability

Mobile broadband services are more expensive to support than any other wireless service and are endangering subscriber profitability for many mobile network operators concludes a new study from WDSGlobal. The study found that the cost to support mobile broadband products and services is up to 200% greater than the cost to support traditional wireless products such as mobile phones. This means that despite revenue uplift from increased data usage, actual subscriber profitability often remains unchanged and sometimes even worsens.  more

Related Tags: wdsglobal, 3g, usb-modem, hspa, ovi, tim, ict, arpu, sim, mobile-broadband, laptop, modem, security

Telesur revamps strategy to face mobile competition

In April this year, the government awarded licenses to two new entrants, Irish-owned Caribbean operator Digicel and Curacao-based UTS. Only last week Digicel finally reached an interconnection agreement with Telesur, allowing it to launch operations. more

Related Tags: qualcomm, ict, digicel, wimax,, call-center, laptop, Suriname