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Articles tagged with: Customer Care and 3G
Cost of Supporting Mobile Broadband is Eroding Subscriber Profitability
Mobile broadband services are more expensive to support than any other wireless service and are endangering subscriber profitability for many mobile network operators concludes a new study from WDSGlobal. The study found that the cost to support mobile broadband products and services is up to 200% greater than the cost to support traditional wireless products such as mobile phones. This means that despite revenue uplift from increased data usage, actual subscriber profitability often remains unchanged and sometimes even worsens. more
Related Tags: wdsglobal, usb-modem, hspa, ovi, tim, ict, arpu, sim, mobile-broadband, laptop, modem, ev-do, security
Sprint Revamps Business and Government Sales Units
US operator, Sprint has announced the formation of a new unit dedicated solely to business and government users of communications services, incorporating some 4,000 sales, support, marketing and operations personnel. more
Related Tags: mobile-data, tim, ovi, iden, sprint, nielsen, 4g, USA
Orange Launches a GSM Network in Uganda
France Telecom, through its Orange brand has launched a new network in Uganda. Last October, France Telecom took over the national GSM license held by Hits Telecom Uganda after buying a 53% stake in the firm. more
Related Tags: orange, sim, wimax, lte, mtn, zain, france-telecom, gsm-license, gsm, Uganda
Nokia Suspends Sales of Touschseen 5800 Handset in USA
Nokia has been forced to suspend sales of its flagship touchscreen phone following complaints that the phone is having problems with the US phone networks. The company is still able to offer a European version of the handset, the 5800, which has slightly restricted 3G frequency band support for the US market. more
Related Tags: nokia, eu, wcdma, ict, edge, cdma, touchscreen, gsm, USA
Vodafone New Zealand Expects to Complete 3G Upgrade Early
Vodafone New Zealand says that it plans to complete its rollout of 3G coverage to 97% of the places New Zealanders live work and play by the end of this May, a year ahead of schedule. more
Related Tags: nokia, base-station, rural, vodafone, outsourcing, telecom-new-zealand, nokia-siemens-networks, 900mhz, siemens, partner, nokia-siemens, play, New Zealand