Articles tagged with: Convergys and Alcatel Lucent

Alcatel-Lucent and Convergys to Provide a Converged Billing and Customer Care Solution

Alcatel-Lucent and convergys have signed a multi-year non-exclusive agreement that integrates convergys Infinys applications into Alcatel-Lucent's Business Support System (BSS) solution. It includes a convergent billing solution combining convergys and Alcatel-Lucent's leading product portfolios in the prepaid and postpaid segments, and Alcatel-Lucent's BSS integration services.  more

Related Tags: customer-care, bss, billing