Articles tagged with: Contact Centre and T Mobile Germany

T-Mobile collects customer care award

T-Mobile Germany has received the first-ever ECCCO award, distinguishing it at international level for high quality standards in the area of business customer service. The prize was awarded by the European Confederation of Contact Centre Organisations (ECCCO). This umbrella organization was founded in November 2002 and combines the interests and concerns of the call center sector at European level. The Call Center Forum Deutschland e.V. (CCF) is the German member of ECCCO. more

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