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Articles tagged with: Battery and J.d. Power
LG Tops Traditional Phone User Satisfaction Ranking
..raditional wireless handsets are operation (30%); physical design (30%); features (20%); and battery function (20%). Among residential smartphone owners, key factors are ease of operation (30%); operating system (22%); features (21%); physical more
Related Tags: j.d.-power-and-associates, iphone, lg, apple, gps, smartphones, personal, sony, landline, operating-system
Rising Popularity of Smartphones Drives Higher Mobile Phone Satisfaction
..: physical design (24%); operation (22%); features (20%); handset durability (19%); and battery function (15%). The study finds that the average reported purchase price for a wireless handset has increased substantially to $107, up $15 from 20 more
Related Tags: sony-ericsson, iphone, smartphone, samsung, apple, apple, smartphones, gps, ericsson, lg, palm, rim, cell-phone
Apple Ranks Highest in Business Wireless Smartphone Customer Satisfaction
..ation (27%); operating system (24%); physical design (21%); handset features (18%); and battery aspects (10%). Apple ranks highest in overall smartphone customer satisfaction with a score of 778 on a 1,000-point scale, performing particularly we more
Related Tags: wi-fi, microsoft, iphone, smartphone, samsung, motorola, apple, apple, bluetooth, smartphones, gps, blackberry, hands-free, personal, apple-iphone, operating-system, touch-screen,
Feature-Rich Mobile Phones Owners Generate Higher ARPU for Network Operators
..n (22%); features (20%); handset durability (19%); and battery function (15%). Sony Ericsson ranks highest in overall wireless customer satisfaction with a score of 741 points on a 1,000-point scale, performing particularly well in features an more
Related Tags: bluetooth, rcom, samsung, j.d.-power-and-associates, text-messages, instant-messaging, ringback-tones, text-message, mp3,
BlackBerrys Top Business Smartphone Customer Satisfaction Study
..ey are: ease of operation (22%); operating system (21%); physical design (20%); audio (14%); battery aspects (13%); and utility features (10%). RIM ranks highest in overall smartphone customer satisfaction with a score of 702 points on a 1,000 more
Related Tags: windows-mobile, microsoft, bluetooth, gps, palm, j.d.-power-and-associates, rim, research-in-motion, symbian, operating-system, display, os, touch-screen
Longer Contracts are Slowing the Handset Upgrade Path
..24%); operation (22%); features (20%); handset durability (19%); and battery function (15%).Motorola and Sanyo tie to rank highest in overall customer satisfaction with wireless cell phones. Motorola performs particularly well in the physical design, more
Related Tags: sanyo, free-mobile, termination-fees, termination
Canadian Networks Make Substantial Customer Satisfaction Improvements
..and operation. Satisfaction with mobile phones also increased over 2005.With a strong improvement from 2005, LG (732) ranks highest among mobile phone brands, performing particularly well in features, designs and operation. LG is followed in the rank more
Related Tags: virgin-mobile, mts, telus, sanyo, number-portability, sasktel, virgin, fido
Handset Prices at Their Highest in Over a Decade
..these are: physical design (24%); operation (22%); features (20%); handset durability (19%); and battery function (15%).The study also found that the average reported purchase price for a wireless handset has increased for the first time in two years more
Related Tags: j.d.-power-and-associates, sanyo, motorola,
US Consumers Increasingly Happy with Cellphones
..are: physical design (24%), operation (22%), features (20%), handset durability (19%) and battery function (15%).The study finds that customer satisfaction ratings have increased most significantly from 2005 in phone operation (increasing 5%) - speci more
Related Tags: j.d.-power-and-associates, sanyo
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