Articles tagged with: Arpu and Customer Care

Cost of Supporting Mobile Broadband is Eroding Subscriber Profitability

Mobile broadband services are more expensive to support than any other wireless service and are endangering subscriber profitability for many mobile network operators concludes a new study from WDSGlobal. The study found that the cost to support mobile broadband products and services is up to 200% greater than the cost to support traditional wireless products such as mobile phones. This means that despite revenue uplift from increased data usage, actual subscriber profitability often remains unchanged and sometimes even worsens.  more

Related Tags: wdsglobal, 3g, usb-modem, hspa, ovi, tim, ict, sim, mobile-broadband, laptop, modem, ev-do, security

Sprint Nextel Slips into 3rd Quarter Loss - Loses 1.3 Million Customers

US based Sprint Nextel has swung into a loss as it reported revenues of US$8.8 billion and a loss of US$326 million for the 3rd quarter of this year. This compared with a profit of US$64 million a year ago. If you exclude on-off items, the company says it would have broken even for the quarter.  more

Related Tags: wimax, sprint-nextel, iden, sprint, nextel, USA