Articles tagged with: Amdocs and Metropcs

MetroPCS Deploys Amdocs CRM Platform

US network, MetroPCS says that it has completed the conversion of all of its customers onto the amdocs CES 7.5 CRM platform. Under the six-year managed services agreement announced in October 2008, amdocs is providing MetroPCS with integrated software for convergent real-time charging and billing, customer relationship management (CRM) and operational support systems (OSS) to support MetroPCS' pay-in-advance, roaming and retail offerings.  more

Related Tags: crm, oss, bss, testing, USA

Amdocs to Offer Premium Content and Services to MetroPCS

amdocs has announced that the US operator, MetroPCS has signed an agreement under which the company will use amdocs' Qpass digital commerce platform to deliver premium content and services to its subscribers. In addition, amdocs will provide integration and content management services to support and efficiently manage the content. more

Related Tags: amd, customer-care