|
|
Articles tagged with: Alltel and Billing
T-Mobile USA Tops Customer Care Survey
On average, wireless carriers that quickly and seamlessly transfer their customers from automated systems to live service representatives during service calls outperform carriers that handle the process less efficiently, according to a J.D. Power report. more
Related Tags: t-mobile, lte, verizon-wireless, verizon, customer-care, seven, j.d.-power, USA
US Mobile Market Remains Slow as Economic Concerns Mount
During Q2 08, the US mobile market saw a marginal recovery from the depressed levels of Q1, with around 4m net additions, taking the total to 261.5m, up from 243.3m one year ago. Overall penetration has now reached 86.1%, against 80.8% in June 07. more
Related Tags: t-mobile, mobile-data, arpu, t-mobile-usa, rural, metropcs, leap-wireless, virgin-mobile, mvno, verizon, cdma, iden, sprint, USA