To support the contract, Alcatel-Lucent will set up and operate next-generation OSS (operations support systems) and introduce real-time optimization tools to improve network performance across Reliance's wireless, wireline, long-distance, fiber and utilities' functions.
Rajeev Singh-Molares, President, Asia-Pacific with Alcatel-Lucent said: "This business association is an extension of our long-standing relationship with Reliance Communications, and our commitment to India. It also demonstrates our renewed focus on managed services as we apply greater selectivity on more value-added contracts."
Alcatel-Lucent will also be responsible for network performance and ultimately service quality, and will work with Reliance Communications to identify opportunities to introduce new services and expand existing businesses.
The agreement between Alcatel-Lucent and Reliance Communications is the first for converged wireless/fixed-line contract in India, and one of only a handful in the world.
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