More Americans Turning to Mobile to Find Their Way
More than 48 million mobile users accessed maps on their device in May, marking an increase of 39 percent from the previous year. A comparative look at map usage among fixed-Internet users (i.e. accessing from a home or work computer) found that map visitation saw a slight decline in total audience in May 2011 versus the previous year, dipping 2 percent, while still maintaining a substantially larger audience of 93.8 million visitors.
"The strong growth in mobile map usage and flattening of desktop map usage is indicative of broader behavioral shifts being wrought by smartphones," said Mark Donovan, comScore senior vice president of mobile. "For years, consumers have been able to check directions on their desktop computers prior to leaving their home or office, now smartphones allow people to skip this step and access maps on the go, as they need them, showing off one of the most powerful capabilities of mobile - just-in-time-information."
| Total Audience (000) | |||
|---|---|---|---|
| May-2010 | May-2011 | % Change | |
| Fixed Internet: Map Access | 95,579 | 93,817 | -2% |
| All Mobile: Map Access | 34,675 | 48,099 | 39% |
Map App Audience Doubles
The number of smartphone map users (which accounted for 4 out of every 5 mobile map users) reached 38.2 million in May, an increase of 75 percent from the previous year and outpacing the total smartphone audience growth of 57 percent. Applications represented the primary access point for approximately two-thirds of smartphone map users (up 98 percent), while browser map access was about half as popular as apps and grew at half the rate.
| Total Audience (000) | |||
|---|---|---|---|
| May-2010 | May-2011 | % Change | |
| Total Smartphone | 21,873 | 38,208 | 75% |
| Accessed Maps via Application | 13,036 | 25,815 | 98% |
| Accessed Maps via Mobile Browser | 9,187 | 13,712 | 49% |
Americans Most Likely to Access Mobile Maps from Vehicles
Among all mobile users (smartphone and feature phone) who accessed maps on their mobile devices, 88.9 percent did so from a car or other vehicle, with 16.9 percent doing so while walking, running or biking, and 13.6 percent while using public transit. The most utilized types of maps were graphical maps with turn-by-turn directions (64.0 percent of mobile maps users), followed by 48.3 percent using a graphical map without turn-by-turn directions and 46.0 percent using turn-by-turn directions without a graphical map.
(Smartphone and Feature Phone)
| % of Mobile Users Accessing Maps | |
|---|---|
| Driving or riding in a car or other vehicle | 88.9% |
| Walking or running or biking | 16.9% |
| Using public transit | 13.6% |
| Type of Map or Directions Accessed: * | |
| Graphical map with turn by turn directions | 64.0% |
| Graphical map without turn by turn directions | 48.3% |
| Turn by turn directions without graphical map | 46.0% |
*Percentages will not sum to 100% as respondents may select more than one mode of transport or type of map accessed
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