Under the new agreement, HP will provide infrastructure management services that include Sony Ericsson's global server and storage environments. Additionally, HP will continue to provide global service desk for employee technology and application support. HP also will continue to host and operate Sony Ericsson's SAP enterprise landscape and databases.
HP will deliver these services from a combination of Sony Ericsson locations and HP global delivery centers.
"Mobile communication customers expect a constant stream of innovative products and services and the best possible customer experience," said Bill Thomas, senior vice president and general manager, Europe, Middle East and Africa region, HP Enterprise Services. "Our long relationship with Sony Ericsson, deep communications industry expertise and broad scale serve as a foundation to deliver solutions that help Sony Ericsson achieve faster time to market for new products and services and support its global growth."
This contract builds upon HP's long-term relationship with Sony Ericsson. Under separate agreements, HP also provides hardware, software and business process outsourcing services to the company.
HP Enterprise Services is the recently announced brand name for Electronic Data Systems (EDS).
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