Amdocs says that it has signed a new multi-year services agreement to maintain the Amdocs operational support systems (OSS) installation at Switzerland based Sunrise Communications. The agreement was signed with Alcatel-Lucent, which manages the network on behalf of Sunrise.
Under the terms of the agreement, Alcatel-Lucent will extend the existing Amdocs OSS maintenance plan at Sunrise for core product support to 2015, and expand its use to support features and functionality developed by third parties. Alcatel-Lucent is a preferred Amdocs integrator partner for service fulfillment and inventory solutions and the two companies were selected to meet Sunrise's requirement for improved OSS operations and engineering with a lower total cost of ownership.
"Alcatel-Lucent is working with Amdocs to enable Sunrise to improve service delivery and provide an even better customer experience, as well as resolve problems faster," said Sven Dunckel, Manager OSS Service Assurance at Alcatel-Lucent Schweiz AG. "This expansion underscores Alcatel-Lucent's ability to manage and maintain equipment from a wide variety of vendors, and service providers are increasingly looking to that capability to maintain their increasingly complex, multi-vendor networks."
Amdocs OSS products have been supporting Sunrise for several years and are facilitating the rapid introduction and accurate delivery of new Sunrise services, including fixed-mobile and triple-play bundles.
Posted to the site on 3rd March 2009
Posted to: www.cellular-news.com/story/36319.php