Ericsson has launched spare parts management services (SPMS) to support TM International Bangladesh's (TMIB) mobile network. The deal marks Ericsson's first SPMS contract in Bangladesh, and will help boost operational efficiencies, revenue and network performance.
Under the agreement, Ericsson will provide TMIB with high-level hardware support for routine as well emergency maintenance. Ericsson will also take over the responsibility of the spare parts and provide TMIB with first-line local support, enabling immediate response to the customer's needs.
Arun Bansal, Managing Director of Ericsson Bangladesh, says: "This is an important milestone for Ericsson Bangladesh. This contract extends our long-running partnership with TMIB and underlines Ericsson's global strength in delivering spare parts management services with accuracy and speed."
SPMS is part of Ericsson's Professional Services offering.
Posted to the site on 12th December 2008
Posted to: www.cellular-news.com/story/35133.php